Testimonials

Testimonial

2356+ client say about us

Real feedback from real people who needed something fixed and got it sorted.

Simple & Straight-Forward

NO-HYPE STATEMENT

Every review you see here is real. Nobody paid extra, nobody got freebies, nobody got incentivized to write glowing things about us. That would be pointless and gross.

Some of these people were stressed when they reached out. Laptop dead mid-deadline. Mystery shopping audit gone quiet. Systems dragging. Privacy mess. Whatever it was, it wasn’t working.

We helped. They wrote this. That’s it.

WHY WE USE INITIALS

You’ll notice we only show initials, job titles, and cities. That’s deliberate. Here’s why.

Privacy First

Most people who hire us are dealing with sensitive tech problems, security issues, or business audits. Publishing their full names without explicit consent isn't just unprofessional, it's reckless.

No Fake Testimonials

Ironically, hiding full names makes these more trustworthy. Fake review sites use full names and stock photos to look legitimate. We don't need that theater. These are real feedback from real clients who remain anonymous by choice.

Focus on the Work

What matters isn't who they are. It's what problem they had, how we fixed it, and how they felt after. The specifics of the work speak louder than a name and headshot ever could.

WHEN WE ACTUALLY SHOW UP

Testimonals

Got a phishing email at 2am that looked exactly like GitHub. Almost clicked it half asleep. Freaked out because my entire client codebase is on there. Found these guys on Reddit, messaged them at 2am, guy responded in 20 minutes. Spent 90 minutes setting up 2FA on everything - turns out I only had it on 3 accounts total. Three weeks later Dropbox sent me a we blocked 7 login attempts from Romania email. That would have been everything. Cost 80 euros, saved me probably 50k in breach damages.

Freelance Developer

Krakow, Poland

Had the same password for Gmail, Facebook, PayPal, Shopify, like 15 other accounts. Tried password managers before but gave up because typing the master password was annoying. They set up Bitwarden and showed me the browser extension autofills instantly. LinkedIn got breached a month later, my email was in the dump. Changed ONE password instead of 15 compromised accounts. Finally get why people nag about this.

Digital Marketer

Rotterdam, Netherlands

Morning manager almost opened an email that said Your Square payment failed with an attachment. We do not even use Square. Our POS system has all our customer cards on file. Called them same day, they locked down our network and set up actual backups (we had ZERO). Made us do a fake phishing test a month later, two people still clicked it but at least they reported it. Sleep better knowing we are not one click from losing the business.

Cafe Owner

Geneva, Switzerland

Cover government corruption stuff. Had sources sending me documents over WhatsApp, notes in Google Docs. Basically doing everything wrong. After seeing what happened to colleagues who got hacked I finally got serious. They set up ProtonMail, Signal, Tresorit for files. Two of my sources now specifically ask if I have encrypted email before they will talk. Worth the hassle.

Journalist

Budapest, Hungary

We had a Google Sheet with employee salaries, addresses, passport numbers, bank details. Just sitting there. Anyone with the link could view it. I sent it in Slack once. GDPR audit coming, could not sleep. They moved everything to encrypted storage, set up access controls, documented it all for the audit. Cost 1200 euros but GDPR fines are 4% of revenue. Audit passed.

HR Manager

Stockholm, Sweden

Had client session notes in Apple Notes synced to iCloud. No encryption. One client asked how I stored their info. I lied and said it was encrypted. Felt terrible. Finally hired them to set up Cryptomator and encrypted notes app. Monthly cost went from 0 to 15 euros but I can tell clients their data is protected without lying now.

Therapist

Vienna, Austria

Managing client portfolios worth millions and using Gmail with no 2FA. Another advisor got hacked, had client data leaked, lost their license. That woke me up. They hardened everything, enabled 2FA on all 20+ platforms, set up encrypted client portal. Costs 220 euros monthly for tools but one breach lawsuit would end my career. Regulatory audit examiner said our security was above standard.

Financial Advisor

Luxembourg City, Luxembourg

Attorney-client privilege is literally my job and I was emailing case files as regular Gmail attachments. Bar association would have issues with that. They set up encrypted email with my law firm domain, secure client portal, encrypted case database. Corporate client asked about our data security before signing and I could actually answer confidently.

Lawyer

Brussels, Belgium

Series A investors wanted pen testing. Tried doing it ourselves, realized we had no idea what we were doing. Hired them for full security audit. Found SQL injection in our API, credentials hardcoded in a GitHub config file, admin panel accessible without VPN. Fixed everything in one hell week. One investor literally said most startups this stage have way worse security, this gives us confidence. 2k audit, raised 800k.

Startup CTO

Tallinn, Estonia

I pull client data from 5 different sources, analyze it, send reports. All this PII just sitting in CSV files on my laptop and Dropbox. GDPR nightmare waiting to happen. They encrypted my entire workflow - data goes into encrypted database, gets analyzed there, reports generated without raw data leaving the secure environment. Can sleep now without worrying about waking up to a 50k euro fine.

Data Analyst

Copenhagen, Denmark

Bought Sony A6400, Elgato capture card, audio interface, XLR mic - 1400 euros in gear. Everything arrived and I had no idea how to connect it. OBS would not detect the camera, audio had this weird echo. Spent two days on YouTube tutorials before giving up. They came over, spent 4 hours running cables properly, configuring OBS scenes, fixing audio routing. First stream people commented the quality looked way more professional. 300 euros but saved me from returning all the gear.

Content Creator

Berlin, Germany

New apartment, wanted actual home office. Bought two monitors, standing desk, monitor arm, docking station. All in boxes. Looked at it and thought this is gonna take all weekend and look terrible. Paid them to come do it. They assembled the desk, mounted monitors on the arm, ran all cables through the desk management system so you cannot see any. Took 3 hours. My setup looks like those r/battlestations photos now. Could I have done it? Probably. Would it look this clean? No.

Remote Worker

Lisbon, Portugal

Office WiFi was a disaster. Five employees, constant Zoom calls dropping, uploads timing out. We had one ISP router in the corner. Bought Google WiFi mesh thinking that would fix it. Didn't help. They tested signal strength everywhere, replaced the ISP router, set up the mesh properly, configured separate guest network. 800 euros total but employees stopped complaining which is worth it for office peace alone.

Small Business Owner

Amsterdam, Netherlands

Bought a Synology NAS for backups after almost losing a wedding shoot to hard drive failure. Sat in the box for 3 MONTHS because setup looked complicated. Finally paid them to do it. They installed drives (didn't know you had to buy drives separately), configured RAID, set up automatic Lightroom backups every night. Now it just works in the background. Wish I had done this instead of relying on external drives scattered everywhere.

Photographer

Copenhagen, Denmark

Upgraded GPU from 3060 to 4070 thinking I would just swap it. Took out old card, put in new one, nothing. No display. Stream scheduled in 90 minutes. Panicked. Turns out my power supply did not have enough PCIe connectors for the 4070. They came same day (paid extra for emergency). New PSU, cable managed everything, updated drivers. Back online. Missed one stream but could have been way worse.

Twitch Streamer

Stockholm, Sweden

Converted spare room into podcast studio. Bought Rode PodMic, Scarlett 2i2, boom arm, headphones. Had all the gear but no idea how to wire it. XLR cable goes where? Phantom power on or off? Tried following YouTube tutorials but my setup was not exactly like theirs. They came over, connected everything properly, configured input levels, showed me monitoring without the echo delay. Recording quality jumped from okay to actually professional.

Podcast Producer

Dublin, Ireland

Wanted better video quality so I bought Sony ZV-E10 to use as webcam. Got Elgato Cam Link, HDMI cable. Camera would not show up in OBS. Tried different USB ports, reinstalled drivers, nothing. Googled for HOURS. They came over, immediately spotted the issue - dummy battery was needed because camera kept shutting off, and HDMI output settings were wrong in the menu. Fixed both. Video quality way better than Logitech webcam. Took them 90 minutes, would have taken me days.

YouTuber

Prague, Czech Republic

Decided to do dual PC streaming (gaming PC plus streaming PC). Bought second PC, Elgato 4K60 Pro capture card. This was stupid ambitious for my skill level. Capture card installed wrong, audio routing completely broken. Spent 1400 euros on gear and it did not work. They came over, rebuilt the whole signal chain: game PC HDMI out to capture card in stream PC, audio mixing through Voicemeeter. Took 5 hours but now it works flawlessly. Stream quality is insane.

Gaming Streamer

Paris, France

Teaching piano online, needed better audio. Bought Focusrite Scarlett Solo and AT2020 mic. Plugged it in, Zoom picked it up but the audio had this awful delay - I would play a note and hear it half a second later in headphones. Impossible to play. They configured ASIO drivers, set buffer sizes low enough that delay is gone, adjusted mic placement. Now I can hear myself in real-time and students say audio is way clearer. Took them an hour, I spent 3 days failing.

Music Teacher

Vienna, Austria

Built a new editing workstation - Ryzen 9, 64GB RAM, RTX 4060. Bought all the parts, started building. Got halfway through and realized I had no idea if I seated the RAM correctly, cable management was a nightmare, and I was too scared to turn it on in case I fried something. They came over, finished the build properly, managed cables so it looks clean, configured BIOS, installed Windows and Premiere. Boots in 15 seconds. 200 euros for peace of mind knowing it is done right.

Freelance Editor

Barcelona, Spain

Thought our service was excellent. Mystery audit revealed staff ignored online orders for 15+ minutes, one server rude to families with kids, bathrooms not checked hourly like policy says. Got video evidence, timestamps, exact quotes. Fixed training gaps. TripAdvisor score went from 3.8 to 4.6 in two months. Painful to watch the footage but needed to see what customers actually experience.

Restaurant Owner

Amsterdam, Netherlands

Regional manager visiting stores is not the same as actual customer experience. Mystery shoppers hit all 8 locations same week. Found massive inconsistencies - flagship store perfect, suburban locations disaster. One store had expired products on shelves, another had untrained staff giving wrong product info. Detailed reports with photos. Fired two managers, retrained everyone else. Now we know what is actually happening.

Retail Chain Manager

Berlin, Germany

Hired them after negative reviews mentioned things I never saw during walkthroughs. Mystery guest stayed 3 nights, documented everything. Room cleaning missed corners, check-in took 12 minutes (policy is under 5), breakfast buffet not refilled until 9:30am. Got minute-by-minute timeline, photos of issues. Staff did not know I hired auditors. Reviews improved after we fixed the gaps. Worth every euro to see through guest eyes.

Hotel General Manager

Vienna, Austria

Membership cancellations were up but exit surveys were useless. Mystery member joined, used facility for a month, documented everything. Equipment broken with no out-of-order signs, staff on phones during shift, locker rooms not cleaned between busy periods, promised amenities not available. Got video, photos, detailed timeline. Confronted staff with evidence. Some quit, rest improved fast. Cancellations dropped 40% in three months.

Gym Owner

Copenhagen, Denmark

Sales down, did not know why. Mystery shopper visited as customer ready to buy. Sales team pushed high-margin cars instead of listening, finance department quoted rates higher than advertised, service department said 2 week wait for basic maintenance. Got recordings, photos of price sheets, exact conversation transcripts. Fired sales manager, retrained team on consultative selling. Sales up 28% next quarter.

Car Dealership Owner

Brussels, Belgium

Mystery shopper ordered from our site, documented entire experience. Checkout process confusing, confirmation email took 45 minutes, shipping estimate wrong, package arrived damaged with no padding, return process had broken link. Got screenshots of every step, timeline, photos. I thought our fulfillment was solid. Fixed everything in 2 weeks. Cart abandonment dropped 22%.

Online Store Owner

Stockholm, Sweden

Reviews mentioned slow service but staff said they were fast. Mystery customer came during rush hour, timed everything. Order took 8 minutes to take, 11 minutes to make, wrong drink delivered first time. Got video of the chaos behind counter - no system, everyone doing everything. Reorganized workflow based on audit findings. Average ticket time now under 5 minutes. Lines gone.

Coffee Shop Owner

Dublin, Ireland

Patient retention terrible. Mystery patient booked appointment, experienced everything. Receptionist interrupted call 3 times, waiting room magazines from 2019, appointment started 22 minutes late, dentist rushed through exam, billing explanation confusing. Detailed report with timestamps. Hurt to read but explained why patients did not return. Retrained front desk, replaced office manager. Retention up significantly.

Dental Practice Manager

Zurich, Switzerland

Corporate mystery shopper program generic and useless. Hired them for detailed audit. Mystery customer came with complex banking needs. Staff could not explain investment products, pushed sales quota products instead of customer needs, compliance issues with required disclosures. Audio recordings, detailed analysis. Regulatory risk was huge. Immediate retraining. Compliance audit passed next quarter.

Bank Branch Manager

Luxembourg City, Luxembourg

CSAT scores declining but QA said agents were following scripts. Mystery caller contacted support with real issue. Agent read script robotically, did not listen to problem, transferred 4 times, issue not solved, total call time 47 minutes. Got call recordings, transfers documented. Script was the problem. Moved to conversational training. CSAT up 31 points in 8 weeks.

Tech Support Call Center Director

Prague, Czech Republic

Raising Series A, investors asked about our tech infrastructure. Had no good answer. Booked 2-hour consultation expecting generic advice. They audited our entire stack, found we were overpaying for AWS by 4k monthly, using wrong database for our scale, no disaster recovery plan, security gaps everywhere. Got 40-page report with priorities and costs. Implemented top 10 recommendations before investor meetings. Investor said our tech diligence impressed them. 300 euros consultation, saved 50k annually, helped close 2M round.

Startup Founder

Berlin, Germany

Team of 12 remote workers, constant tech issues killing productivity. Consultation call turned into 3-hour deep dive. They interviewed team members, audited our tools, found we had 8 different communication apps, no standardized hardware, terrible VPN setup, no IT support process. Built us a complete remote work tech stack plan. Implemented over 2 months. Support tickets dropped 80%. Team actually likes the new setup.

Remote Team Manager

Lisbon, Portugal

Wanted to add online ordering but overwhelmed by options. Consultation helped me understand what I actually needed vs what vendors were selling. They mapped out my workflow, customer patterns, budget constraints. Recommended specific POS system, tablet setup, printer config. Avoided expensive mistakes. Saved probably 3k on wrong equipment. Online orders now 30% of revenue. Best 200 euros I spent.

Cafe Owner

Vienna, Austria

Bar association now requires encrypted client communication. Had no idea where to start. Consultation covered email encryption, secure file sharing, encrypted messaging, client portal options, compliance documentation. Got vendor-neutral recommendations with pros/cons of each. Implemented their top choice. Bar compliance audit passed. Attorney-client privilege actually protected now. Worth way more than the consultation fee.

Law Firm Partner

Brussels, Belgium

Making money on YouTube but tech setup was mess. Consultation reviewed my gear, workflow, backup strategy, content pipeline. They spotted I was using wrong export settings (quality loss), no redundant backups (disaster waiting to happen), inefficient editing workflow (wasting 10 hours weekly). Got prioritized action plan. Implemented everything in a month. Video quality better, workflow faster, actually have backups now. Should have done this a year ago.

Content Creator

Stockholm, Sweden

GDPR compliance for patient records was nightmare. Consultation broke down exactly what we needed - encrypted storage, access controls, audit logs, data retention policies, breach notification process. They translated legal requirements into actual technical steps. Got implementation roadmap with costs. Compliance consultant reviewed it, said it exceeded requirements. GDPR audit passed. Patients trust us with their data now.

Medical Practice Administrator

Copenhagen, Denmark

Store growing fast, tech falling apart. Consultation identified our Shopify plan was wrong tier, payment processing fees too high, inventory system not integrated, shipping calculator broken, email marketing not automated. Got 6-month roadmap with ROI calculations for each fix. Implemented top 5 recommendations. Reduced payment fees by 1.2%, automated abandoned cart recovery (recovering 8k monthly), fixed shipping costs. Consultation paid for itself in 3 weeks.

E-commerce Store Owner

Amsterdam, Netherlands

Limited budget, needed to do more with less. Consultation found we were paying for software we did not use, using paid tools when free alternatives existed, no volunteer management system, terrible donor database. They recommended free and low-cost alternatives, migration plan, training approach. Saved 800 euros monthly on software. Reallocated to programs. Donor retention up because we can actually track relationships now.

Nonprofit Directo

Dublin, Ireland

Wanted to scale from solo to small agency. Consultation mapped out tech needs - project management, client portal, file sharing, contracts, invoicing, time tracking, backups. They recommended specific tools that integrate, showed me workflow automation. Avoided buying wrong software. Now managing 3 contractors smoothly. Consultation cost 150 euros, saved me months of trial and error and probably 2k on wrong tools.

Freelance Designer

Barcelona, Spain

Agents working from home, needed better systems. Consultation covered CRM setup, video call quality, document signing, secure client data handling, mobile access. They built tech stack that works on laptop and phone, integrated everything, trained agents. Closing deals faster because paperwork is digital. Client data actually secure. Consultation gave us enterprise-level setup on small business budget.

Real Estate Agency Owner

Prague, Czech Republic