Does This Sound Familiar?

The Frustration

The Solution

A frustrated artist in a home studio, holding his head while working on a slow computer.
Remote or On-Site, We can do this via screen share from anywhere in the world, or come to your location if you prefer hands-on service.
Any software. Any platform. Done professionally.

What We Install & Update

Everything below falls under our remote IT support umbrella. Each service has its own page, but here’s your snapshot view.

Business Software

Microsoft Office 365

Google Workspace

QuickBooks / Accounting

CRM Software

Project Management Tools

Industry-Specific Software

Security Software

Antivirus (Norton, Bitdefender, etc.)

Firewall Configuration

VPN Software

Password Managers

Backup Software

Encryption Tools

Communication

Zoom

Microsoft Teams

Slack

Skype

Discord

Email Clients

Creative Software

Adobe Creative Suite

Photoshop / Illustrator

Video Editing Software

Audio Production (DAWs)

3D Modeling Software

Graphic Design Tools

System Software

Windows Updates

macOS Updates

Driver Updates

BIOS/Firmware Updates

System Utilities

Performance Tools

Other Software

Streaming Software (OBS)

Gaming Platforms

Development Tools

Educational Software

Media Players

Anything else you need!

Simple process. Professional results.

How It Works

Choose Package

Pick Essential, Standard, or Complete based on how much software you need installed.

Connect

We connect via secure screen share (remote) or schedule an on-site visit.

We Work

We install, update, configure, and optimize. You can watch or go grab a coffee.

 

Done!

Everything tested, working, and ready to use. We show you around before we finish.

Choose Your Package

Simple pricing. No hidden fees. Add extras if you need them.

Essential
Duration: 30-60 minutes Best For: Single software needs, quick fixes
  • 1 Device
  • 1 Software Installation OR Update
  • Basic Configuration
  • Verification & Testing

50 /monthly

Standard
Duration: 1-2 hours Best For: New computers, regular maintenance
  • 1 Device
  • Up to 3 Software Installations
  • Windows/macOS Updates
  • Driver Updates
  • Basic Optimization
  • Startup Cleanup

120 /Remote

Complete
Duration: 2-3 hours Best For: Businesses, complete overhaul
  • 1 Device
  • Unlimited Software Installations
  • Full System Updates
  • All Driver Updates
  • Complete Optimization
  • Security Software Setup
  • Bloatware Removal
  • License Management
  • 30-Day Follow-up Support

200 /Remote

Essential
Duration: 30-60 minutes Best For: Single software needs, quick fixes
  • 1 Device
  • 1 Software Installation OR Update
  • Basic Configuration
  • Verification & Testing

150 /monthly

Standard
Duration: 1-2 hours Best For: New computers, regular maintenance
  • 1 Device
  • Up to 3 Software Installations
  • Windows/macOS Updates
  • Driver Updates
  • Basic Optimization
  • Startup Cleanup

220 /On-Site

Complete
Duration: 2-3 hours Best For: Businesses, complete overhaul
  • 1 Device
  • Unlimited Software Installations
  • Full System Updates
  • All Driver Updates
  • Complete Optimization
  • Security Software Setup
  • Bloatware Removal
  • License Management
  • 30-Day Follow-up Support

350 /On-Site

Optional Add-Ons

Additional Devices: +€50 each
Same-Day Rush: +€50
Data Backup: +€40
Extra Software: +€30 each
Priority Support (30 days): +€30
Small offices, freelancers, and remote teams around the globe count on us tech mentor pro

Remote vs On-Site Service

Remote Service

We connect to your computer via secure screen-sharing software. You can watch everything we do in real-time.

Benefits:

  • Same-day service available
  • Lower cost (no travel fees)
  • Fast turnaround
  • Watch everything in real-time
  • Available anywhere with internet
  • Convenient scheduling

Perfect For:

Software installation, updates, configuration, optimization — anything that doesn’t require physical access to your computer.

From €50

On-Site Service

We come to your home or office and work on your computer in person. Hands-on service with face-to-face support.

Benefits:

  • Face-to-face consultation
  • Physical setup if needed
  • Multiple devices in one visit
  • Hands-on training available
  • No internet required
  • Personal touch

Perfect For:

Multiple computer setups, office deployments, people who prefer in-person service, situations requiring physical access.

Note: Travel & accommodation costs quoted separately based on your location.

From €150

For paid software (like Microsoft Office, Adobe, etc.), yes, you'll need to have purchased the license. We handle the installation and activation. For free software (Chrome, Zoom, VLC, etc.), we download and install it for you at no extra charge.

We use secure screen-sharing software (like AnyDesk or TeamViewer). You'll receive a link to connect. Once connected, you can see everything we do on your screen in real-time. The connection is encrypted and secure. After we're done, we disconnect and you change the access password.

Simply add extra devices using our add-on option (+€50 per device). This is perfect for setting up multiple computers at home or in an office. For large deployments (5+ devices), contact us for a custom quote.

It depends on your package and how much software needs to be installed:

  • Essential: 30-60 minutes
  • Standard: 1-2 hours
  • Complete: 2-3 hours

Larger Windows updates or complex software may take longer. We'll give you an estimate before we start.

No. We only install legitimate, properly licensed software. This protects you from malware, legal issues, and ensures your software receives proper updates and support.

The Complete package includes 30-day follow-up support. For Essential and Standard packages, you can add Priority Support (+€30) for 30 days of email support. If something we installed isn't working properly, we'll fix it at no extra charge.

Yes! We work on Windows PCs, Macs (macOS), and Linux systems. Same pricing applies regardless of operating system.

Need Help?

Your Questions Answered

Get quick answers to common questions about our services. Need more details? Visit the full FAQ page for comprehensive information.

Why Choose Tech Mentor Pro?

it support tech mentor pro hero image

Fast & Efficient

What takes you hours takes us minutes. We’ve done this thousands of times. Your software is installed correctly, quickly, and without the headaches.

Done Right

No shortcuts. We configure everything properly, update what needs updating, and make sure your system is secure and optimized.

Transparent Pricing

No surprises. You know exactly what you’re paying before we start. Package pricing with optional add-ons, simple and clear.