Description
Frozen screen. Slow laptop. WiFi dropping. Software not working.
Whatever’s stopping you from working, we fix it. One session, one clear price, no surprises.
How It Works
1. Choose your session — Pick remote or onsite, and select how long you need.
2. Book your time — After checkout, you’ll get a link to schedule. Remote sessions often happen same-day.
3. We fix it — We connect securely (or arrive on-site), diagnose the problem, and resolve it while you watch.
Which Session Length?
30 Minutes — You know what’s wrong. Quick fixes like WiFi issues, a crashing app, password resets, or printer problems.
1 Hour — You’re not sure what’s wrong, or it’s more than one thing. Slow computer, email issues, software errors, minor cleanup. Most popular choice.
2 Hours — It’s a mess. Multiple problems, full cleanup needed, or deep troubleshooting required.
Remote or Onsite?
Remote Session — We connect to your screen securely. You see everything we do. Fastest option — often same-day.
Onsite Visit — We come to you. Better for hardware issues or if you prefer someone physically there. Travel within 25km included; beyond that quoted separately.
What’s Included
- Full diagnostic of the issue
- Clear explanation of what’s wrong (no tech jargon)
- Fix applied during the session
- Walkthrough of what we did and what to watch for
- Secure, private connection (remote) or professional on-site service
Need something more? If we find deeper issues during your session, we might recommend System Optimization to speed things up, Virus Removal if malware is involved, or Cybersecurity Services to prevent future problems.
Not sure which session you need? Message us — we’ll point you in the right direction.
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