Description
Nobody tells the boss the truth. We do.
Your staff smile when you walk in. They hustle when you’re watching. They say “everything’s fine” when you ask.
But the moment you leave? Different story.
And your customers? They don’t complain. They just leave. Quietly. Forever. You’ll never know why.
Unless someone tells you. That’s us.
Select Your Audit Above
Consultation — €99
30 minutes. Tell us your concerns. We plan the mission.
Remote Audit — €149
We call. We email. We chat. See how your team treats strangers.
Onsite — Quick — €299
Under an hour. Walk in. Experience it. Full report.
Travel quoted separately.
Onsite — Standard — €449
1-2 hours. Full meal. Full service. Every moment documented.
Travel quoted separately.
Onsite — Extended — €699
Half day or overnight. Hotel. Spa. Every touchpoint covered.
Travel quoted separately.
What You Get
✓ Anonymous visit — they’ll never know
✓ Detailed report — timestamps, observations, evidence
✓ Honest findings — good and bad
✓ Clear recommendations — what to fix, what to keep
Every day you don’t know is a day you’re losing customers. They’re not complaining. They’re just not coming back.
Questions?
Will staff know? No. We’re just another customer.
What if nothing’s wrong? That’s valuable too. Peace of mind.
Want to learn more first? Read the full guide →
Related Services
- Business Investigation Services — When the problem goes deeper than service
- Customer Support Services — Let us handle your customers properly
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