Description
Your customers are waiting. No one’s answering. We change that.
Customer emails sitting in your inbox for days. Phone ringing while you’re busy. People asking questions on chat and getting nothing.
They don’t wait. They leave. They buy from someone else. They write bad reviews.
You don’t need to hire someone. You need us in the background, answering as your company.
Pick Your Plan
Starter — €399/mo
Email support. Up to 50 inquiries/mo. 24hr response. Mon-Fri 9-5.
Growth — €649/mo
Email + Phone. Up to 100 inquiries/mo. Same-day response. Mon-Fri 9-6.
Pro — €999/mo
Email + Phone + Chat. Up to 200 inquiries/mo. 4hr response. Mon-Sat 8-8.
What We Actually Do
- Answer your customer emails — “Where’s my order?” “How do I cancel?” “Is this available?”
- Answer your phone — real person, not voicemail
- Handle live chat — instant replies while they’re on your site
- Deal with complaints — calm them down, solve the problem
- Refunds, returns, questions — all handled
What’s An Inquiry?
Every time we respond to one of your customers, that’s 1 inquiry. Email reply = 1. Phone call answered = 1. Chat handled = 1.
Need more? No problem. Extra inquiries are €6 each. We tell you before you go over. No surprises.
Every Plan Includes
- White-label — we respond as your company, not ours
- Onboarding — we learn your business first, properly
- Monthly report — you see exactly what we handled
- No setup fee — pay the monthly, that’s it
- No contracts — cancel anytime
How It Works
1. Pick your plan and pay
2. We learn your business — your products, your policies, your tone
3. We answer your customers as YOUR company — they never know it’s us
4. You get a monthly report — how many inquiries, what people asked, what we solved
Who This Is For
- Online stores with customers asking “where’s my order?”
- Gyms and studios with members emailing about memberships
- Local businesses missing calls because you’re busy working
- Anyone tired of angry customers because no one replied
Related services: Tech Administration Support for backend tasks, or Remote IT Support when something’s broken.
Not sure which plan fits? Message us and we’ll help you figure it out.
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